Use Agreement for Have Tickets
Before you complete the "Have Tickets" user registration, please carefully read this "Have Tickets Platform Registration Service Agreement" (hereinafter referred to as "this Agreement") before proceeding with the registration. This Agreement becomes effective upon your acceptance of the registration and will become a legally binding document between you and the "Have Tickets Platform". This Agreement has the effect of a formal contract and you and the "Have Tickets Platform" will be equally and fairly bound by the terms of this Agreement. (Hereinafter, "Have Tickets Platform" is referred to as "Have Tickets")
Agreement Declaration and Signature
1.The content of this agreement includes the main text of the agreement and all various rules that Have Tickets has already released or may release in the future. All these rules are integral parts of this agreement and have the same legal effect as the main text. Unless otherwise explicitly stated, any services provided by Have Tickets (hereinafter referred to as Have Tickets platform services) are subject to this agreement.
2. Before using the services of the Have Tickets platform, you should carefully read all the terms and conditions. If you have any questions about the terms and conditions, you should consult Have Tickets. However, regardless of whether you actually read the terms and conditions before using the Have Tickets platform services or not, as long as you use the Have Tickets platform services, this agreement will be binding on you. At that time, you cannot claim that this agreement is invalid or request its revocation by citing reasons such as not having read the terms and conditions of this agreement or not receiving an answer from Have Tickets to your inquiries.
3. You hereby undertake to accept and abide by the terms of this agreement. If you do not agree to the terms of this agreement, you should immediately cease registration and use of the Have Tickets platform services.
4. Have Tickets reserves the right to formulate, modify this agreement and/or various rules from time to time, and will announce them through the app without giving separate notice to you. The revised agreement and rules will come into effect automatically once they are published on the website. If you do not agree to the changes, you should immediately stop using the Have Tickets platform services. If you continue to use the Have Tickets platform services, it means that you accept the revised agreement and rules.
Article 1 Definition
1."Have Tickets" refers to a software platform/website/mobile app independently developed by HAVE TICKETS PTE. LTD. and legally owned. This "Have Tickets" platform will provide online ticket trading services for "Have Tickets members".
2. "Have Tickets Member" refers to the users of "Have Tickets" who have voluntarily registered in accordance with the requirements of "Have Tickets". Users can become "Have Tickets Members" by registering through the mobile APP, mobile portable devices, or the internet, and enjoy the online transaction services provided by "Have Tickets" for its members (hereinafter referred to as "Have Tickets Members" or "You").
3. "Have Tickets Information Service" refers to the use of the "Have Tickets" platform to quickly provide transaction information for "Have Tickets members", complete the matching of transaction information among "Have Tickets members", and also provide services such as the signing of the "Have Tickets transaction agreement" online for "Have Tickets members".
Article 2 "Registration for 'Have Tickets' Members"
1.Please fill in the true and complete information according to the registration requirements of the "Have Tickets" members, and after accepting this agreement, you can apply to become a "Have Tickets" member.
2. The specific process for users to apply to become "Have Tickets members" is as follows:
Step 1: Download the "Have Tickets" APP;
Step 2: Click on the "Have Tickets" APP, enter "My" interface, and click "Login/Register";
Step 3: Select Mobile Login/Email Login;
Step 4: Click "Agree to Have Tickets Service Agreement and Have Tickets Trading Agreement" and enter the verification code and click Login.
Step 5: Generate the ID of "Have Tickets Member";
The ID and password of the "Have Tickets Member" should be kept by the member themselves. It is prohibited for the "Have Tickets Member" to provide their ID and password to a third party for use. If a third party uses the correct "Have Tickets Member" ID and password to carry out activities, "Have Tickets" will consider it as the member's own action, and all legal consequences arising from this action shall be borne by the member themselves.
Article 3 Rights enjoyed by "Have Tickets" members
1. "Have Tickets Members" have the right to post transaction information on the "Have Tickets" APP.
2. The online transaction information matching service provided by "Have Tickets".
3. The member information management system of "Have Tickets".
4. "Have Tickets Members" have the right to query the status of transaction information posting, matching situation and transaction records at any time.
5. "Have Tickets" promptly releases the latest transaction information to members, enabling "Have Tickets Members" to enjoy fast, considerate and reassuring services.
6. "Have Tickets" will promptly update the "Have Tickets" client software and add more services to ensure that "Have Tickets Members" can enjoy better and more considerate services.
7. "Have Tickets" attaches great importance to the personal information of "Have Tickets Members" and will do its best to protect the privacy information of "Have Tickets Members", except for the proper exercise of power by national authorities such as the judiciary, police and the government.
Article 4 Obligations of "Have Tickets" Members
"Have Tickets members" are prohibited from engaging in the following behaviors. If any of these behaviors occur, the member shall bear the corresponding legal responsibility on their own:
"Have Tickets" has the authority to restrict or revoke their membership privileges:
(1) Providing false or illegal information when applying or modifying "Have Tickets" member information;
(2) Misusing others' information;
(3) Using any means or methods to endanger the security of the "Have Tickets" APP or website system;
(4) Using "Have Tickets" to infringe upon the legitimate rights and interests of third parties;
(5) Copying or publishing any form of false information on the "Have Tickets" service platform, or copying or publishing information containing the following contents:
a. Endangering national security, disclosing state secrets, subverting the state regime, and disrupting national unity;
b. Damaging national honor and interests;
c. Inciting ethnic hatred, ethnic discrimination, and undermining ethnic unity;
d. Violating national religious policies, promoting heresy and feudal superstition；
e. Spreading rumors, disrupting social order, and undermining social stability；
f. Spreading pornography, gambling, violence, murder, terror, or inciting crime；
g. Containing other contents prohibited by laws and administrative regulations.
2. When you register as a "Have Tickets Member", you should fill in the membership registration information in accordance with the requirements of laws and regulations, or accurately provide and promptly update your membership information as per the prompts on the "Have Tickets" registration page to ensure the authenticity, timeliness, completeness and accuracy of the membership information. If there is reasonable grounds to believe that the information provided by the "Have Tickets Member" is incorrect, untrue or incomplete, "Have Tickets" has the right to send inquiries or require corrections from the member. If the notified "Have Tickets Member" fails to provide a written explanation or make timely corrections within the reasonable period granted by "Have Tickets", "Have Tickets" has the right to directly delete the corresponding information, or suspend/terminate the provision of some or all services to the "Have Tickets Member", and also has the right to directly cancel your "Have Tickets Member" ID. "Have Tickets" shall not be held responsible for this.
3. After obtaining transaction information through the "Have Tickets" service platform, when the "Have Tickets Member" reaches a transaction with the seller (or buyer) online, please strictly abide by the relevant laws, regulations, rules and administrative normative documents of Singapore. When the seller registers as a "Have Tickets Member" on "Have Tickets", "Have Tickets" will strictly require them to upload relevant proof documents to ensure the safe transaction of the buyer. "Have Tickets" can only conduct form-based review of the seller's information and cannot conduct substantive review.
4. The "Have Tickets Member" confirms: During the use of the "Have Tickets" service, the taxes, fees for hardware, software, services and other aspects that should be borne by the country shall be borne by you yourself.
Article 5 Rights and Obligations of Having Tickets
1. "Have Tickets" guarantees to abide by the service commitments announced on its client platform, and strives to create an efficient and convenient online trading platform.
2. When the seller undergoes identity verification on the "Have Tickets" platform, they will be required to upload identity documents and this process will undergo form review.
3. After a member posts genuine and legal transaction information, the platform will provide a service for quickly matching online transaction information.
4. To ensure that "Have Tickets members" can safely use the "Have Tickets" App and website online services, "Have Tickets" will establish a secure system for protecting "Have Tickets members'" information (including credit information) and conduct regular maintenance. Without the request of the competent state authorities, "Have Tickets" will not disclose the information of "Have Tickets members" to anyone.
5. Respond promptly to the problems encountered by "Have Tickets members" when enjoying the online services of "Have Tickets".
6. For the materials and data information provided by "Have Tickets members" (including but not limited to identity information, personal contact information, address information; current location information, transaction location information; username, personalized avatar, etc.), you hereby grant "Have Tickets" the permanent and free permission to use them, so that you can better enjoy the "Have Tickets information service". At the same time, you hereby grant that, under the premise of complying with the privacy protection terms stipulated in this agreement, "Have Tickets" has the right to use, copy all or part of.
7. Given that the nature of transactions on the "Have Tickets" platform is social mutual assistance transactions, the behaviors of "buying tickets" and "selling tickets" through the "Have Tickets" platform by both parties to complete the transaction services, and the fees are also paid by both parties reasonably.
8. "Have Tickets" will send notifications to "Have Tickets members" through the mobile phone number specified during registration by "Have Tickets members" and the notification bar in the APP.
9. Depending on the popularity of the performances, the "Have Tickets" platform may adjust the ticket collection methods such as courier delivery and on-site collection to on-site collection for the tickets.
Article 6 Termination of Services
1. If any of the following situations occur, "Have Tickets" will directly terminate the "Have Tickets Member" service by canceling the account:
1) After "Have Tickets" stops providing services to "Have Tickets Members", "Have Tickets Members" are suspected of registering as "Have Tickets" platform members again directly, indirectly, or under someone else's name.
2) Your provided mobile phone number or email address does not exist or cannot receive information, and there is no other way to contact you, or "Have Tickets" notifies you to change your mobile phone number by other means, but you have not changed to a valid mobile phone number within three working days after the notification.
3) The main content of your registration information is inaccurate, untimely, or incomplete. After "Have Tickets" notifies you, you still do not modify or improve it.
4) When this agreement (including the rules) is changed, you explicitly and notify "Have Tickets" that you do not want to accept the new service agreement.
5) After your "Have Tickets Member" account is activated for the first time, it is not used again within one year.
6) Other circumstances that "Have Tickets" deems should terminate the service within one year.
2. You have the right to request to cancel your "Have Tickets Member" account to "Have Tickets". After "Have Tickets" reviews and agrees, "Have Tickets" will cancel (permanently freeze) your "Have Tickets Member" account. At that time, the legal relationship between you and "Have Tickets" will be immediately and permanently terminated. After your "Have Tickets Member" account is canceled (permanently frozen), "Have Tickets" has no obligation to retain or disclose any information in your account, nor has the obligation to forward any information that you have not read or sent to you or a third party.
3. After your legal relationship with "Have Tickets" is terminated, "Have Tickets" still has the following rights:
1) Under the premise of protecting your privacy rights, continue to save your registration information and all transaction information during your use of "Have Tickets" services.
2) If you have committed illegal acts or violated this agreement or the rules during the use of "Have Tickets" services, "Have Tickets" can still claim rights against you based on this agreement.
Article 7 Effectiveness of the Agreement and Other Matters
1. "Force Majeure" refers to events that "Have Tickets" cannot reasonably control, are unforeseeable, or even if foreseeable, cannot be avoided. These events prevent, affect, or delay "Have Tickets" from fulfilling all or part of its obligations under the terms of this agreement. Such events include, but are not limited to, government actions, natural disasters, wars, hacker attacks, computer viruses, network failures, etc. Force Majeure may result in adverse consequences such as inability to access the "Have Tickets" website and mobile client, slow access speed, loss of stored data, leakage of user personal information, etc.
2. When a force majeure event occurs, "Have Tickets" may suspend/terminate the performance of the obligations under the terms of this agreement as circumstances dictate until the impact of the force majeure event is eliminated, and shall not bear any responsibility for this; however, it shall do its best to overcome the event and minimize its negative impact or loss.
3. The validity, interpretation, amendment, execution and dispute resolution of this agreement shall be governed by the laws of Singapore.
4. This agreement includes general norms that "Have Tickets Members" must follow when using the "Have Tickets" service. "Have Tickets Members" must also abide by the special norms applicable to the platform when using the "Have Tickets" service (please refer to the content displayed on the platform when you register); if this agreement or the special norms of the "Have Tickets" platform are modified, when you register anew or continue to use the "Have Tickets Information Service", it shall be deemed as your consent and recognition of the modification of this agreement or the platform's special norms.
5. Any disputes arising from this agreement shall first be resolved through friendly negotiation between "Have Tickets Members" and "Have Tickets"; if no consensus can be reached through negotiation, either you or "Have Tickets" may file a lawsuit with the court of the location of "Have Tickets".
6. You hereby confirm: When you register as a "Have Tickets Member", you clicked the confirmation button after carefully reading and fully understanding the entire content of this agreement. At the time you clicked the confirmation button, this agreement came into effect and was legally binding on you and "Have Tickets", and the transaction agreement has other provisions that shall be followed accordingly.
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